Program Overview
About This Program
As organizations move away from manual, paper-based registries, the ability to automate how records are captured, classified, stored, and retrieved has become a core competency for support and records staff. This course on Automation in Records Keeping equips you with practical skills to digitize records, deploy and manage Electronic Document and Records Management Systems (EDRMS), configure automated capture, classification, and retention workflows, and apply technology to improve accuracy, accessibility, and compliance. Through hands-on guidance you'll learn how to reduce manual effort, eliminate duplication, strengthen security and audit-readiness, and build records systems that scale with your organization's needs. By the end of the course you'll be able to lead or support the transition from manual registries to efficient, automated, and compliant records environments.
What you'll gain
- A structured, applied curriculum designed by practitioners with real industry experience
- Hands-on case work drawn from organizations across Africa, the Middle East, and Europe
- A verifiable Excel Trainings completion certificate to add to your professional profile
- Lifetime access to our alumni network and post-program advisor support
How the program is delivered
This program is delivered through a blend of expert-led instruction, structured group exercises, real-world case studies, and individual reflection. Cohorts are kept deliberately small to ensure every participant receives the attention they need to translate concepts into competence.
Target Audience
Who Should Attend This Program
This program is designed for professionals who fit one or more of the profiles below. If you're not sure whether it's right for you, talk to one of our advisors.
Records managers, registry staff, and information professionals looking to modernize and automate their records operations.
Administrative and office support staff responsible for filing, document control, and information retrieval.
Compliance, data governance, and IT professionals supporting the rollout of electronic records management systems.
Anyone transitioning an organization from manual, paper-based registries to automated, digital records environments.
Not sure if this fits your role? Our advisors will help you decide if this is the right next step, or recommend a better-fit alternative.
Speak to an advisor →
Learning Outcomes
What You'll Be Able To Do
By the time you complete this program, you'll have developed concrete, applicable competencies, not just theoretical knowledge.
- Apply the core frameworks and tools introduced in the program to live work scenarios
- Lead structured discussions with stakeholders using shared, professional terminology
- Design and present a defensible plan, framework, or recommendation in your domain
- Recognize and avoid the common failure patterns highlighted in case studies
- Build an action plan to operationalize what you've learned within 30 days of program close
Format & Logistics
How, Where & When
Each program is run as either an open-enrollment cohort with published dates, a group cohort for a single client organization, or a fully customized engagement.
Duration
1-week crash and 2-week immersive options. Customized engagements can run from 3 days to 4 weeks.
Locations
Nairobi, Mombasa, Dar es Salaam, Johannesburg, Charlottesville, and Dubai. On-site delivery available globally.
Cohort Size
Capped at 25 participants per cohort to maintain participant-centered dynamics and individual feedback.
Certification
Verifiable Excel Trainings certificate with a unique 7-character code, confirmable via our public verification portal.
